New SIM Offer

SIM Offer

 

How can I acquire and register a SIM Card?

  1. Visit a Registration Agent and purchase a PIB (Phone-In-Box) or request for a New SIM. You can visit any Vodafone Retail, Kiosk or Roadshow Team to get a new sim.
  2. You will need to bring your original and valid photo ID card to be able to successfully register your new sim card.
    • Accepted IDs include:
    • National ID Card
    • Driver’s License
    • Passport
    • Birth Certificate
    • Baptism Certificate
    • Student ID
    • Marriage Certificate
    • Superannuation Fund ID
  3. Upon completion of registration, the SIM will be activated and ready to use.

New Voice SIM Offer – Terms and Conditions

  1. Promotion ends midnight Sunday 15th May, 2022.
  2. Prepaid Voice SIMs are available at all Vodafone Retail and Roadshow locations, and selected Authorized Vodafone Dealer Outlets for K 3.00.
  3. Get a FREE and Exclusive 7Day Kombo Plan of Unlimited On-Net Voice Calls, On-Net SMS and 1GB Data valid for 7 days from the time of SIM activation.
  4. On-Net Calls and On-Net SMS benefits are only applicable to Vodafone-to-Vodafone Prepaid numbers.
  5. Vodafone number range starts with 81XXXXX0 and ends with 81XXXXX9.
  6. Our 4G+ coverage is currently available in Port Moresby, Lae, Goroka, Mt. Hagen and Madang.
  7. Dial *444# or use the MyVodafone App to access Vodafone Prepaid Services.
  8. Dial *777# or use the MyVodafone App to subscribe to Kombo, Data, Voice and SMS plans.
  9. Registration Requirements: Age 18 years and above + Valid Photo ID.
  10. For any queries, contact our Customer Care Team on 123 (Free Line for Prepaid), 124 (Premium Charged Line) or chat with us at www.vodafone.com.pg

How can I check what my number is?

Dial *100# to check what number is attached to the SIM card.
Expected Result: “Your number is (675)81XXXXXX”

 

Or check your original packaging.

How can I access all Vodafone Prepaid Services

 

Use the MyVodafone App or Dial *444# to access Vodafone Prepaid Services such as Checking Balance, Top Up, Share Credit, Borrow Credit, Current Promotions and Buying Kombo, Data, Voice and SMS plans.

The following shortcodes can directly access the above services and much more:

Use the MyVodafone App or Dial *444# to access Vodafone Prepaid Services such as Checking Balance, Top Up, Share Credit, Borrow Credit, Current Promotions and Buying Kombo, Data, Voice and SMS plans.

The following shortcodes can directly access the above services and much more:

ServicesChannelShort code
Check BalanceIVR120
USSD*120#
SMS120
TopUpIVR121
USSD*121#
SMS121
Borrow Credit on LoanUSSD*151#
Request Services (Call Me Back, CreditMe and TopUpMe)USSD*127#
Credit Transfer (CreditU)USSD*128#
Subscriptions Menu (Kombo, Data, Voice, SMS Plans)USSD*777#
Mobile Number CheckUSSD*100#
Voicemail – Direct Retrieval of New MessagesIVR139
Voicemail SystemIVR129
Customer Care - FreeIVR123
Customer Care - PremiumIVR124
Promotion CheckUSSD*222#
Account ServicesUSSD*444#

 

 

How can I contact Customer Care?

  1. Call 123 to speak with a Customer Care Agent for Free.
  2. Call 124 Premium Line to speak with a Customer Care Agent. You will be charged at ½ toea per second from your Real Credit balance.

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