Pay as you Go

Pay As You Go FAQ

 

  1. What is Pay As You Go?

    “Pay As You Go” (PAYG) is an ad hoc mobile internet service where you may use our internet services at a standard rate of 30 toea per MegaByte (MB) if you do not have data in your account balance.

    This is a great way to use the internet where no data plan subscription is required!

    PAYG is enabled by default however you do have the option to opt-out of the service hence you will have total control in disabling and re-enabling PAYG from *777#.

  2. What is the ad hoc rate of using mobile internet without a sufficient mobile data balance?

    You will be charged 30t per MB for using ad hoc mobile internet services outside of data bundles.

    Charges will be incurred on Real Credit.

  3. How will I know if I have almost used up all my data?

    You will receive a Flash SMS notification after going below a data balance threshold of 100MB. This notification will advise you that you are close to using up your allocated data quota.

    You may monitor your data balance via *120#, the MyVodafone App or MyVodafone Website.

  4. Will I still be able to access the internet if I do not have data in my account balance?

    Yes, you may still access the internet instantly provided that you have sufficient real credit in your account balance.

    Mobile Data Plans are available on *777#, MyVodafone App and MyVodafone Website.

  5. Will I be charged from my real credit if I access the internet after my data gets used up?

    Yes. If you do not have data in your account balance and continue to use general internet services ad hoc then you will be charged from your real credit at 30t per MB of ad hoc mobile internet data usage.

  6. How can I use Vodafone Internet Services without incurring PAYG ad hoc mobile data charges?

    You may subscribe to a mobile data plan to continue using mobile data services without incurring ad hoc mobile data charges.

    Mobile Data Plans are available on *777#, MyVodafone App and MyVodafone Website.

    You also have the option to opt-out and disable Pay As You Go from *777#.

  7. How can I opt-out from PAYG and disable using ad hoc mobile internet from *777#?

    You may dial *777#, enter the option number for “Pay As You Go” and follow the prompts to disable PAYG. A SMS notification will be sent to confirm that PAYG has been disabled.

    If you have opted out of the PAYG service and you do not have any data balance, then you will not be able to access any general internet services except for eligible zero-rated internet services such as the Vodafone Website and MyVodafone App.

  8. How can I opt-out from PAYG and disable using ad hoc mobile internet from MyVodafone App?
    1. Open MyVodafone App.
    2. Tap on the Side Menu icon (
    3. Tap on “Settings”.
    4. Tap on “Pay as you go Charging”.
    5. To disable Real Credit deduction on data usage, tap the icon to Off.
    6. An SMS message will be sent to confirm that PAYG has been disabled. 
  9. How can I opt-in to PAYG and re-enable using ad hoc mobile internet?

You may dial *777#, enter the option number for “Pay As You Go” and follow the prompts to re-enable PAYG. A SMS notification will be sent to confirm that PAYG has been enabled.

You may now use mobile internet at just 30t/MB without subscribing to a data plan.

 

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